We have created this privacy
statement in order to
demonstrate our firm and
continuing commitment to the
privacy of personal
information provided by
those visiting and
interacting with this web
site. We hold the privacy of
your personal information in
the highest regard. The
following discloses our
information gathering and
dissemination practices for
this website.
We recognise the importance
of protecting your privacy
and our policy is designed
to assist you in
understanding how we
collect, use and safeguard
the personal information you
provide to us. This policy
will be continuously
assessed against new
technologies, business
practices and our customers'
needs.
-------------------------------------------------------------
General Data Protection
Regulation
in addition
to our existing privacy
statement below we would
wish to add the following
bullet points (detail is
covered below)
*
We do not sell on, share, or
disclose your personal data
to third parties for
marketing purposes.
Additionally we do not
market our products to you
via email, or like, using
your personal data. We only
contact you to manage
purchases or respond to
inquiries.
*
We do not collect any
personal data on our online
web site, any purchase
information is initially
collected on a professional
and secure shopping cart,
this includes
name,
mailing and shipping
address, email address and
if you choose to progress,
this information is passed
to a specialist processing
company (SagePay) to manage
your credit card
information. The transfers
of data are encrypted at the
highest level - we do not
see your credit card
information.
*
You may contact us via email
(customerservice@elegance2003.com)
to request what personal
information we hold (more
information below), and we
will respond within 48
hours.
*
If there is breach of your
data we will contact the
relevant authorities within
48 hours.
-------------------------------------------------------------
What Information Do We
Collect?
When you visit this web site
you may provide us with two
types of information:
personal information you
knowingly choose to disclose
on purchasing an item or
contacting us, and Web site
use information collected on
an aggregate non personal
basis as you and others
browse our Web site via logs.
1. Personal Information You
Choose to Provide
Purchase
Information
When you purchase any of our
products you will provide us
information about yourself.
Credit Card Information
If you choose to avail of
our on line purchasing services, you may need
to give personal information
and authorisation to obtain
information from various
credit services. For
example, you may need to
provide the following
information:
-Name
-Mailing and shipping
address
-Email address
-Credit card number - we
do not see, process or store
your credit card details,
these are handled by a
specialist company SagePay
(formerly Protx) owned by
Sage Ltd - Sage
is a leading supplier of
business management software
and services to 5.8 million
customers worldwide.
__________________________________
SagePay has achieved the
highest level of compliance
under the Payment Card
Industry Data Security
Standard (PCI). They adhere
to the most stringent levels
of fraud screening, ensuring
that your customer details
remain secure throughout the
transaction process.
--------------------------------------------------------------
If you choose to order by
telephone we will have all
the above information plus
the credit card number. This
will be held securely and
destroyed in a secure manner
after 6 months. The order
will be placed by us through
the secure Sagepay system.
Email Information
If you choose to correspond
with us through email, we
may retain the content of
your email messages together
with your email address and
our responses for a limited
timescale. We provide
the same protections for
these electronic
communications that we
employ in the maintenance of
information received by mail
and telephone.
2. Web Site Use
Information
Similar to other commercial
Web sites, our Web site
utilizes a standard
technology for web server log files to
collect non personal information about
how our Web site is used.
We do not use cookies on our
web sit although SagePay
uses "strictly necessary"
cookies to improve and
manage service.
How Do We Use the
Information That You Provide
to Us?
Broadly speaking, we use
personal information for
purposes of administering
our business activities,
providing the products and
services you requested, to
process your payment, to
monitor the use of the
service,
improve our content and
service offerings, and
customize our site's
content, layout, services
and for other lawful
purposes. These uses improve
our site and better tailor
it to meet your needs.
IP Addresses
IP addresses are used by
your computer every time you
are connected to the
Internet. Your IP address is
a number that is used by
computers on the network to
identify your computer. IP
addresses are automatically
collected by our web server
as part of demographic and
profile data known as
traffic data so that data
(such as the Web pages you
request) can be sent to you
- there is no personal data
involved. The shopping cart
collects the IP address but
we immediately delete them
from stored data including
invoices and emails.
Sharing and Selling
Information
We do not share,
sell, lend or lease any of
the information. We only use
your information to manage
purchases or
provide services that you
have requested.
How Can You Access and
Correct Your Information?
You may request access to
all your personally
identifiable information
that we collect online and
maintain in our database by
emailing us.
What About Legally Compelled
Disclosure of Information?
We may disclose information
when legally compelled to do
so, in other words, when we,
in good faith, believe that
the law requires it or for
the protection of our legal
rights. We may also disclose
account information when we
have reason to believe that
disclosing this information
is necessary to identify,
contact or bring legal
action against someone who
may be violating our Terms
of Service or to protect the
safety of our users and the
Public.
What About Other Web Sites
Linked to Our Web Site?
Links to other Web sites are
provided solely as pointers
to information on topics
that may be useful to the
users of our Web site. We
cannot guarantee the quality
or accuracy of other web
site not under our control.
Please remember that when
you use a link to go from
our Website to another web
site, our Privacy Policy is
no longer in effect. Your
browsing and interaction on
any other web site,
including web sites, which
have a link on our Website,
is subject to that Web
site's own rules and
policies. Please read over
those rules and policies
before proceeding.
Your Consent
By using our Web site you
consent to our collection
and use of your personal
information as described in
this Privacy Policy. We
reserve the right to amend
this privacy policy at any
time with or without notice.
Our Commitment To Data
Security:
Minimal personal data is
retained online, most of the
personal data is retained on
professional, password
protected cloud processor.
The data, invoices etc, is
retained in line with UK tax
laws To prevent
unauthorized access,
maintain data accuracy, and
ensure the correct use of
information, they and us
have put in place
appropriate physical,
electronic, and managerial
procedures to safeguard and
secure the information we
collect online.
View our
Data Security Policy here
Acquisition or Changes in
Ownership
In the event that the web
site (or a substantial
portion of its assets) is
acquired, your information
would be considered part of
those assets, and may be
part of those assets that
are transferred.
Policy Modifications
We may change this Privacy
Policy from time to time.
If/when changes are made to
this privacy policy, we will
email users who have given
us permission to do so. We
will post any changes here,
so be sure to check back
periodically. However,
please be assured that if
the Privacy Policy changes
in the future, we will not
use the personal information
you have submitted to us
under this Privacy Policy in
a manner that is materially
inconsistent with this
Privacy Policy, without your
prior consent.
Buy
with confidence - Quality Assured - Personal
Service |